Robert V. Kozinets is an innovator whose methods and theories are widely used by researchers and organizations around the world. In 1995, he invented netnography, an application of ethnographic methods to the understanding of digital interaction. Since that time, he has taught digital research methods combined with marketing and branding theories, practices, and ethics to academics as well as to companies, such as American Express, L’Oréal, Sony, Merck, Nissan, TD Bank, Campbell Soup, and many others.
Asking questions about technology, entertainment, religion and desire, his research empowers a more cultural and passionate approach to the new media economy. He has edited and authored eight books, including 2021’s Netnography Unlimited. His co-authored work Influencers will be released in 2022. He has more than 120 publications, many of them highly cited articles in top-tier academic journals, as well as seven research videographies and numerous published poems. Kozinets is associate editor at the Journal of Marketing and the Journal of Consumer Research and an incoming Chair of the Policy Board of the Journal of Association for Consumer Research. He lives in Los Angeles and enjoys painting, poetry, playing guitar and gardening.
Awards and honors:
Most Cited Article in Journal of Macromarketing, Kozinets, Hemetsberger and Schau, Shelby Hunt Award (2012).
Nominee, MBA Program, Seymour Schulich Teaching Excellence Award (2012).
“Honorable Mention,” for Journal of Retailing 2010 article “Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place,” (co-authored with Borghini, Diamond, McGrath, Albert Muniz, and Sherry), William R. Davidson Award (2011).
One of the Top 50 Articles Published in 2009 in Management, for “Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place,” (co-authored with Borghini, Diamond, McGrath, Albert Muniz, and Sherry), Emerald Management Reviews Citation of Excellence (2010).
Best Reviewers Award, Journal of Retailing (2008).
Netnography Unlimited: Understanding Technoculture through Qualitative Social Media Research, co-author (London: Routledge, forthcoming).
Netnography: The Essential Guide to Qualitative Social Media Research (London: Sage, 2020).
“Enchantment and perpetual desire: Theorizing disenchanted enchantment and technology adoption,” co-author (Marketing Theory, forthcoming).
“Commentary: Artificial Intelligence: The Marketer’s Dilemma,” co-author (Journal of Marketing, 2020).
“Creating Boundary-Breaking, Marketing-Relevant Consumer Research: Ways to Broaden Impact,” co-author (Journal of Marketing, 2020).
“Consuming Technocultures: An Extended JCR Curation” (Journal of Consumer Research, 2019).
“YouTube utopianism: Social media profanation and the clicktivism of capitalist critique” (Journal of Business Research, 2019).
“Networks of Desire: How Technology Increases Our Passion to Consume,” co-author (Journal of Consumer Research, 2017).