Jessica Neff is a clinical assistant professor in the School of Communication at USC’s Annenberg School for Communication and Journalism, where she also serves as co-director of the MS in Communication Data Science program, an interdisciplinary joint degree offered in conjunction with the USC Viterbi School of Engineering.
Neff teaches in the MS in Communication Data Science and Master of Communication Management programs, and offers classes on a range of topics including new communication technologies, organizational communication, and marketing. Her research is focused on the intersection of interpersonal and group communication, and new communication technologies.
She has provided extensive executive education and consulting to a range of organizations including the U.S. Navy, U.S. Army, NATO, the National Park Service, NBC, Telefónica, Indra, and a variety of technology startups. Neff holds a PhD and an MA in communication from the USC Annenberg School for Communication and Journalism, and a BA in psychology from UC Santa Cruz. Prior to working at USC, Neff completed a post-doctoral fellowship at Barcelona Media Center, a think tank focused on technology and media research, and worked as a facilitator in USC’s Marshall School of Business’s Experiential Learning Center. Her work has been published in a number of peer-reviewed journals including the Journal of Communication, Management Communication Quarterly, and Journal of Computer-Mediated Communication. Her 2011 dissertation won an award from the Organizational Communication Division of the International Communication Association, and in 2016 she was a recipient of the Dennis Gouran Research Award from the Group Communication Division of the National Communication Association.