Angel Hsing-Chi Hwang (she/her) is an assistant professor at USC Annenberg and a human-AI interaction (HAII) researcher. Her research explores the societal impact of artificial intelligence (AI) on work practices in various applied domains, such as small-group teamwork, content production, and mental healthcare services. Her work also aims to provide implications for practitioners to design, build, and apply AI-powered technologies for better work futures. Hwang applies a wide range of methods to research these topics, ranging from behavioral experiments to computational content analysis, and qualitative methods. She is interested in exploring new (combinations of) methods that can more effectively project the impact of AI applications before large-scale deployment.

Prior to joining USC, Hwang received her PhD in communication at Cornell University with a concentration in human-computer interaction and conducted her postdoctoral training at Cornell Bowers College of Computing and Information Science. Outside of academia, she also has rich experience researching state-of-the-art AI at several world-class research sectors in the tech industry, including Microsoft Research, Google Research, Sony AI, Adobe, and Accenture Labs.