As a health communication scholar, Jillian's research lies at the intersection of health, organizations, and technology. Her research focuses on the use of personal health data in multiple contexts, particularly digital health and workplace wellness/health promotion programs. Her dissertation explores how workplaces are adapting to take advantage of new data and technologies while navigating issues related to data privacy, trust, and transparency. From 2019-2020, Jillian was awarded the full-support Annenberg Endowed Fellowship to support her dissertation research.

Jillian received a B.A. in Political Science and M.A. in Communication Studies from California State University, Los Angeles. Prior to joining USC Annenberg, Jillian worked as a Part-Time Faculty Lecturer in the department of Communication Studies at California State University, Los Angeles. Her work has been published in the International Journal of Communication as well as a public speaking textbook, The Speaker's Primer. During her time at Annenberg, Jillian has presented at leading national and international communication conferences, completed an internship at the National Institutes of Health (NIH) through the Washington-based COMPASS program, and attended multiple institutes at the University of Oxford, UK.

Jillian is currently affiliated with the USC Center for Body Computing at the Keck School of Medicine as a Graduate Researcher and serves as Senior Editor of the multi-disciplinary journal, Information Technologies & International Development.