Ignacio Cruz is a Ph.D. Candidate in the Groups, Organizations, and Networks track at the USC Annenberg School of Communication.

His research explores AI@Work and new forms of organizing. His dissertation examines the cognitive and social processes that impact decision-making when experts work alongside artificial intelligent (AI)-enabled technologies. His research program combines perspectives from human-machine communication, theories of expertise, and decision-making to understand how to design automation technology that promotes equity, performance, and innovation at work. His work has been featured in leading outlets such as Communication Theory, Small Group Research, Telematics and Informatics, International Journal of Communication, American Journal of Health Promotion, and the Hawaii International Conference on Social Systems (HICSS) Proceedings. He has also presented his work across international venues such as the International Communication Association, National Communication Association, Association for Psychological Science, HICSS, Interdisciplinary Network for Group Research (INGRoup), International Network for Social Network Analysis (INSNA Sunbelt) and the Academy of Management.

He is affiliated with research centers such as the USC Annenberg Networks NetworkUSC Scenario Lab, Humans, Machines, and Society. In 2019, he participated in the Oxford Internet Institute’s Summer Doctoral Programme at the University of Oxford and VU Amsterdam University’s Amsterdam Business Research Institute (ABRI), Knowledge, Information, and Innovation (KIN) Summer School. He has also previously worked with the Center for Effective Organizations at the USC Marshall School of Business.  Ignacio is also an Assistant Lecturer at USC Annenberg where he has taught courses such as Public Speaking and Communication as a Social Science.

Recognized as a Graduate Research Fellow, his research is generously funded by the National Science Foundation (NSF). Connect with him on Twitter @_ignaciocruz or online at ignaciocruz.com.


M.A., Annenberg School for Communication and Journalism – University of Southern California
B.S., Moody College of Communication – The University of Texas at Austin